If you don't remember your password or you are getting an error that your email/password does not match when you try to log in, you can have a login link emailed to you from here: https://www.pof.com/getpassword/
If you don’t receive an email after a few minutes, check your spam or junk folders and add donotrespond@pof.com to your safe sender's list so our emails to you aren't being blocked.
If you see an error showing terms of service violation or that your account was suspended, Send us a message so we can check this out for you.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!).
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.