If you don't remember your password or you are getting an error that your username/password does not match when you try to log in, you can have a login link emailed to you from here: https://www.pof.com/getpassword/
If you don’t receive an email after a few minutes, check your spam or junk folders and add firstname.lastname@example.org to your safe sender's list so our emails to you aren't being blocked.
If you see an error showing terms of service violation or that your account was suspended, Send us a message so we can check this out for you.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account specific information with you!)
- In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 8am -1pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.