When you use your credit card to buy consumables or subscribe to Plenty of Fish, we securely store your card for future purchases. This means you can avoid the hassle of entering your card details every time you make a purchase. You can remove your card at any time as long as you're logged in - just remember that removing your stored card does not end any automatic subscription renewal. Looking to cancel a subscription? Check out the article on how to cancel your subscription instead!
A stored card is only used when you make a purchase directly with your credit card.
To remove the stored card from your account:
- On a desktop web browser, you can remove your stored card in your Settings
- On the Android App, go to My Account, then Manage Account
- Using the iOS device? Please open a web browser and remove your stored card under Edit Profile (hint, scroll to the very bottom!)
A reminder - removing your stored card does NOT cancel the automatic subscription renewals.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!).
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.