Before you go, we'd love to understand if it's because of something we did, or because you finally found that special someone to set sail with! If you found that lucky person, we'd love to hear your Success Story! If it's something we did (it's okay, you can be honest), we'd love to hear from you too. If there's any way we can make it right, you can contact our team through our Help Center.
Before we dive in, below are a couple of good to knows:
Deleted accounts can't be reactivated, meaning that if you change your mind you'll need to create a new account - all your photos, chat history, and member interactions (Matches, Likes etc.) will be deleted forever when you close your account. Upgrades from deleted accounts do not transfer over to new accounts.
Want a not-so-permanent solution? Check out Take a Break if you're just looking to step away for a short while.
Still ready to delete your account?
Instructions vary by the device type (iOS, Android, Mobile web browsers, and Desktop web browsers), so see below for the right instructions for you!
- iOS: If you're deleting your account from an iOS device, click here
- Android: If you're deleting your account from an Android device, we currently don't support that in-app, so just head to POF.com on your mobile device, and follow the MOBILE web browser instructions below
- Web: For desktop web instructions, follow the steps below (and scroll down a little further to see instructions for mobile web browsers)
To delete your account on POF.com using a laptop or desktop computer:
- My Profile
- Settings
- Delete Account
To delete your account from POF.com on a mobile device's web browser (including an Android web browser):
- Click on the profile icon to take you to My Profile
- Click on Manage Account
- Choose Delete My Account
Please note: Your subscription will remain active until you turn your subscription status off at least 24 hours before the expiry of your current membership. See this link for more information.
Still stuck? You can reach out to our support team!
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!).
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.