Looking for a refund? Plenty of Fish subscriptions are final and non-refundable. Special terms may apply, just head to our Terms & Conditions to see if you're eligible.
Looking to cancel your subscription? You've come to the right place! Just follow the steps below to stop future charges.
App Store
- Go to your phone Settings > iTunes & App Store
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions
- Tap the subscription that you want to manage (POF).
- Tap “Cancel Subscription” to cancel your subscription.
Google Play App
- Go to the Google Play app.
- Tap the profile icon, at the top right,
- Tap Payments & the subscription
- Tab the subscription you want to cancel.
- Tap Cancel subscription.
POF.com
- Log into your account on a desktop computer.
- Go to Manage Account
- Under Membership, select Account Type
- Under My Membership, select cancel membership or re-subscribe.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!).
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.