General notes on cancellation
- Deleting the Plenty of Fish app from your phone won’t cancel your subscription — you’ll have to follow the steps below to successfully stop future payments.
- Once you do cancel your subscription, you'll be able to use your Plenty of Fish subscription for the remaining days you paid for.
- Canceling a subscription doesn't retroactively refund subscription payments, and previously paid subscription fees can’t be prorated based on your cancellation date.
How to cancel
You can cancel upcoming renewals through the Plenty of Fish Website. You can click here, or visit PlentyOfFish.com.
- On your phone, the Account page is found in the left menu bar.
- On Desktop Web, you can find the Premium page in the menu at the top of your screen.
If your subscription is set to renew, you'll see this:
After you tap on "Click here to let your upgrade expire", you'll see this:
Cancellation steps will vary based on the platform you used to subscribe. If you subscribed on your iPhone, follow the steps for iOS, etc.
iOS
- Open your iPhone Settings
- Tap your name, then tap Subscriptions
- Select the subscription you want to cancel
- Tap Cancel Subscription
Android
If you subscribed using your Google Play Store account:
-
- Open the Google Play Store on your Android device
- Tap the Menu icon and go to Subscriptions
- Select the subscription you want to cancel
- Tap Cancel subscription
If you can’t quite remember how you made your last purchase, log into your account on Plentyoffish.com and click on Premium/Account. You'll see what third-party you used for your purchase.