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Turning off your rebill status for Google Play purchases

If you used Google Play to upgrade your Plenty of Fish account, you’ll need to use Google Play to change it. As much as we’d love to take care of it for you, only you can edit subscriptions from Google.

Cancel a subscription on the Google Play app

1) Open the Google Play app on your Android device 
2) At the top right, tap the profile icon.
3) Tap Payments & Subscriptions and then Subscriptions.
4) Select the subscription you want to cancel.
5) Tap Cancel subscription.
6) Follow the instructions.

Cancel a subscription on the Google Pay Using a Desktop Browser

You can stop a current subscription using a PC or Mac based desktop browser at any time. Here's how:

1) Sign in to Google Pay.
2) In the order details, click Manage.
3) Click Cancel subscription.
Once you cancel a subscription, you won't be charged for future subscription fees. Past subscription fees won't be refunded

Still stuck? Send us a message

 

If you would like to speak to a POF team member about anything billing related, you can give us a shout at one of the numbers below:

 

US / CANADA: +1 888-299-9531

UK: +44 020 8068 0970

AU: +08 7228 0199

EU: +01 86 26 05 95

 

  1. Need more help? You can reach out by simply filling out our contact form.
  2. In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 8am -1pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.

Still stuck? Send us a message