Using a shared device to access your Plenty of Fish account? We recommend logging out after each session to keep your profile as secure as possible! If you're using the device that you normally log in from, you may not want or need to log out of your account after each use, but that's totally up to you!
Logging off the app: Click on "My Account" and scroll to the logout button
Logging off the computer: click on "My Profile" to see the menu and select logout
Did you log out and now forget your password? You can request a password reset link by entering your email address registered to the account at https://www.pof.com/getpassword.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account specific information with you!)
- In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 10am -2pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.