Need a break? While we can't give you a kit-kat, we can help you pause your dating profile.
Pausing your profile:
- Tap on My Profile icon
- Tap on Manage Account
- Tap on Delete My Account
- Tap on Take a Break
- Select how long you'd like to take a break for
- Enjoy your break!
What does being on a break mean?
We all need a break sometimes to rest and recharge. Whether you have newly met someone who sparks a little more interest, or are stepping away for other reasons, this feature allows you to keep your profile paused without having to delete it.
Below are a couple things to keep in mind while you're taking a break:
- You won't be able to like members on Meet Me, and members won't see you
- You won't be able to send or receive messages
- You won't show up on the Discovery page
- When you're ready to return - it's super easy to dive in again. Just start using the app and your break will stop. Plus - all of your profile info and photos will still be there for you!
Still stuck? Send us a message
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!)
- In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online Monday - Friday between 10am - 2pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.