Getting help from us is always available free of charge. We will never ask to remotely connect to your computer for any support-related request, nor will we ever ask for your password or full credit card number, or require any type of payment to receive support. Never.
The good news? Getting support is still quick and easy! We aim to respond promptly to all emails and you can find details on how to connect with us below.
- Need more help? You can reach out by simply filling out our contact form.
- If you're contacting our team for any membership or billing-related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account-specific information with you!).
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.