Getting help from us is always available free of charge. We will never ask to remotely connect to your computer for any support-related request, nor will we ever ask for your password or full credit card number, or require any type of payment to receive support. Never.
Here's how you can reach us:
- Need more help? You can reach out by simply filling out our contact form.
- In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 8am -1pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.