Currently, we require all accounts to be registered using a phone number. We only support one phone number per account.
If you're encountering issues creating your account with your phone number, it could be for a few reasons:
- You created a different account with that number.
- Your carrier is experiencing issues preventing your number from use.
- Some regional restrictions may apply.
Not receiving a verification code?
Here’s how you can troubleshoot:
- Make sure you have an internet connection or cellular data enabled.
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You can also check if you’re able to receive SMS messages.
Still stuck?
If you’re still seeing error messages after retrying SMS verification, fill out our support form and a team member will get back to you soon. The more details you can provide, the better!
Include your:
- Your phone number
- The type of device you're using
- Screenshots of any error messages you’re seeing
Please click HERE to get in touch with our support team.