If you're making a purchase that's a subscription, you'll be charged for the full membership right up front. We'll show you the monthly breakdown too, so you can see the cost savings if you purchase a longer membership. You will be rebilled until you turn off your auto-renew status. You can disable renewals in the apps, or on a desktop computer by going to Manage Account.
Check out the examples below:
| Membership Length | Renewal Period |
| 1-month Membership |
Renews once a month, on the day you made your original purchase. If you subscribed on April 6, your membership will renew monthly on the 6th day of the month. |
| 2-month Membership |
Renews every two months on the same date you made your original purchase. If you subscribed on April 6, your membership will renew on June 6. |
| 3-month Membership |
Renews every three months on the same date you made your original purchase. If you subscribed on May 6, your membership will renew on August 6. |
| 6-month Membership |
Renews every six months on the same date you made your original purchase. If you subscribed on August 6, your membership will renew on February 6. |
Note: you can cancel your subscription anytime to prevent future charges. Your Membership will still be active for the remainder of your 30/60/90 day cycle. For more information, click here: How do I cancel/update my subscription.
Please note that deleting your account or the app does not cancel your subscription.
- Need more help? You can reach out by simply filling out our contact form.
- In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 8am -1pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue.