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Help Center - Plenty of Fish - Customer Support
Manage My Subscription & Account Issues
Manage My Subscription & Account Issues
Answers to your questions about our POF membership!
Contact Options
Contact us
Live chat support
Does Plenty of Fish have a phone number?
My Account
Deleting your account on iOS
How do I contact Plenty Of Fish's Data Protection Officer?
Why we share across Match Group companies
Your privacy rights
How can I tell if my account was compromised?
Unsubscribe from emails
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POF Membership
Benefits of a POF Plus or POF Premium upgrade
Everything you need to know about our new membership tiers: POF Plus and POF Premium
Changing from POF Plus to POF Premium
Accepted payment methods
Canceling or refunding your paid subscription
When will my membership renew?
Account Issues
Resetting your password
I can't log in to my account
Working with our partners
Why did I receive a warning on my account?
Two-Factor Authentication (2FA)
Why can't I register?
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Trouble with your membership
Can I restore or transfer my upgraded membership to my new account?
Can't access my POF membership
Issues with billing and payment
Duplicate or incorrect charges
Trouble completing a purchase
Removing your credit card info from POF
Purchase and payment terms
Third-party purchases
Turning off your rebill status for Google Play purchases
Turning off your rebill status for Apple/iOS purchases
Turning off your rebill status PayPal purchases