Safe message filters
What are Safe Message Filters?
Your safety is a top priority to us. It is at the core of the way we design, build, and provide our services to you, including features you use to interact with others on Plenty of Fish like messaging. To help keep you safe, we use a combination of automated tools and trained human agents to review these interactions and act against those who are engaging in harmful or illegal behavior. See below a description of some of the actions we take to help keep you safe:
- To find instances of harmful or illegal behavior, we use automated tools to scan interactions happening on Plenty of Fish and also enable you and other members to report such behavior to us.
- Once an issue is raised through a user report or our automated tools, our trained agents can review interactions between members as needed to investigate the matter and decide on the actions to take, which may include removing content, banning the member, and/or notifying the appropriate law enforcement resources.
As part of our continuous efforts to improve the safety of our members, we use interactions between members to evaluate, train, and improve our automated tools.