Reporting Guide

We created POF in hopes of creating an easy and fun dating experience where members can be their true selves without fear of judgment. In the online world, harassment, bullying, and unwanted sexual messages can happen more than they should, and we also know that the ability to report bad behavior is a key part of feeling safe while online dating. Whether something is big or small, our Support teams are here to support you in any way we can.

1. How do I know I am safe when I make a report? We never under any circumstance let someone know they have been reported. We want you to feel safe reporting people to us, so we will not share your information or details with anyone.
2. What happens after I make a report? Great question, you can check our Reporting breakdown here.
3. What reporting reason should I pick? We suggest picking the reporting reason that feels most true to your experience. If you would like some more information about our reporting options you can check our Reporting breakdown here.

Reporting a Profile or Message

Report Someone Through a Message:

In the POF App, head to the chat with the member you want to report and click on the shield with a heart icon on the top right-hand side of your screen. You’ll see the Safety Toolbox pop up where you can tap Block and/or Report.

Report Someone Through Their Profile:

In the App, head to the member’s profile you want to report and tap the shield with a heart icon on the top right-hand side of your screen. You’ll see the Safety Toolbox pop up where you can tap Block or Report. If you want to report them because they have an offensive profile description or lewd photos, you can tap on Report, for our moderators to review.

Need more help submitting your report? Check out our Reporting breakdown here.