Resources for Users in Australia
Plenty of Fish is committed to creating a safer online environment for all users. Below you'll find information about how we handle harmful content, how to report safety concerns, and where to find additional safety tools and support.
The eSafety Commissioner
The eSafety Commissioner is an independent government agency that promotes online safety and protects Australians from harmful content and online abuse. The Commissioner offers a range of resources to help people stay safe online. These include:
- Educational programs and guides for parents, teachers, and kids on how to handle issues like cyberbullying, online privacy, and gaming safety.
- Reporting tools that enable people to report cyberbullying, image-based abuse, or illegal content so that it can be removed from the internet.
- Online safety tips and advice on how to manage your digital footprint, secure your accounts, and avoid scams.
- Support services for those experiencing online abuse, including guidance on how to get help and protect yourself from further harm.
To access these resources or report harmful content, visit the eSafety Commissioner’s website.
Complaints
Under Australia’s Online Safety Act, online services must comply with certain industry codes and standards. If you are in Australia and believe Salams hasn’t met its obligations, you can make a complaint to the eSafety Commissioner.
For the fastest resolution, we encourage you to contact us first.
Safety at Plenty of Fish
For more information on Plenty of Fish's policies, how to report concerns, and additional tools to help you stay safe, check out the following resources:
Additional Australian Resources
If you feel you are in immediate danger or need emergency assistance, call 000 (Au) or your local law enforcement agency.
Resources for assault, trafficking, and violence
If you or someone you know is a victim of assault, trafficking, stalking, or violence, reach out to the helplines or websites below to receive support or gain assistance.
1800RESPECT
1-800-737-732
Confidential information, counselling and support service
NSW Rape Crisis
1-800-424-017
Rape & Domestic Violence Services Australia supports people affected by sexual, domestic or family violence.
Domestic Violence Impact Line
1-800-943-539
Rape & Domestic Violence Services Australia supports people affected by sexual, domestic or family violence.
Sexual Assault Counselling Australia
1-800-211-028
Sexual assault support service for Australia
LGBTIQ+ Violence Service
1-800-497-212
LGBTIQ+ support services for Australia
Marie Stopes Australia
1-300-323197
Medical support services
Family Planning Alliance Australia
+61-400-404-929
www.familyplanningallianceaustralia.org.au
Medical support services
Mental health
If you or someone you know needs mental health support, reach out to the helplines below.
Lifeline
13-11-14
available 24 hours / 7 days - Australia's largest crisis support line. Anyone in Australia can speak to a trained Crisis Supporter over the phone, any time of the day or night.
Suicide Call Back Service
1300-659-467
www.suicidecallbackservice.org.au
Resources for Communities
If you or someone you know needs culturally appropriate support resources, reach out to the helpline below.
Qlife
1-800-184-527
QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues, including sexuality, identity, gender, bodies, feelings, or relationships.
WellMob
Social, emotional, and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People.
Law Enforcement & Reporting
If you would like to report a cybercrime, reach out to the agencies below.
Australian Cybercrime Online Reporting Network
1-300-CYBER1(1-3000-292-371)
Report cybercrime